We are committed to safeguarding the privacy of our website visitors and users. This Privacy Policy explains what information we collect, the reasons for collecting it, how we collect your information, how it is used, with reference to Squarespace’s visitor data practices, how your information may be shared, the duration of information storage, our cookie usage practices, and your rights and choices regarding your data. By using our website, you consent to the practices described in this policy.

Information Collected

We collect the following types of information from our users:

·       Personal Identification Information: Such as your name, email address, postal address, and phone number, when you voluntarily submit it through forms or registrations.

·       Account Information: Username, password, and profile details if you create an account with us.

·       Usage Data: Information about how you interact with our website, including pages visited, links clicked, referring/exit pages, and search queries.

·       Technical Data: Device and browser information, IP address, operating system, and access times.

·       Cookies and Tracking Technologies: Data collected through cookies and similar technologies, including your preferences and session information.

·       Communication Data: Records of your correspondence with us, such as support requests or survey responses.

Reasons for Collection

We collect information for the following purposes:

·       Service Delivery: To provide, operate, and maintain our website and its features.

·       User Experience: To personalize your experience and present content relevant to your interests.

·       Communication: To respond to your inquiries, provide customer support, and send you important updates.

·       Analytics: To analyze website usage trends and improve our services and offerings.

·       Security and Fraud Prevention: To ensure the security of our website, detect and prevent fraudulent activities, and protect user data.

·       Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

Methods of Collection

We gather information through the following methods:

·       Direct Input: When you fill out forms, register for an account, subscribe to newsletters, or contact us directly.

·       Automated Technologies: Through cookies, server logs, and similar tools that collect technical and usage data as you interact with our website.

·       Third-Party Services: If you interact with integrated third-party features (such as social media widgets), those providers may share information with us as described in their privacy policies.

Use of Information

We use the information collected to operate and enhance our website, respond to your requests, and provide a personalized user experience. Specifically, our use of visitor data may align with practices described in Section 12 of Squarespace’s Privacy Policy, which includes:

·       Analyzing visitor interactions to improve site performance and user experience.

·       Aggregating and anonymizing usage data for reporting and analytics.

·       Detecting and preventing technical issues and security threats.

·       Ensuring compliance with legal and regulatory requirements.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Information Sharing

We do not sell your personal information. We may share your data in the following circumstances:

·       Service Providers: With trusted third-party vendors who assist us with website hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your data and use it only as necessary to provide their services.

·       Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or regulatory authorities.

·       Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.

·       With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. The criteria used to determine retention periods include:

·       The nature of the information and the purpose for which it was collected.

·       Our legal obligations under applicable laws and regulations.

·       The existence of ongoing user relationships or support requests.

·       Our need to resolve disputes, enforce agreements, or maintain security records.

Once your information is no longer needed, it will be securely deleted or anonymized.

Cookie Usage

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics data. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use:

·       Essential Cookies: Necessary for the website to function and cannot be switched off.

·       Performance Cookies: Collect information about how visitors use the website, such as which pages are visited most often.

·       Functionality Cookies: Remember your preferences and settings to improve your experience.

·       Targeting/Advertising Cookies: Used to deliver relevant ads and measure the effectiveness of advertising campaigns (if applicable).

You can manage your cookie preferences through your browser settings. Disabling certain cookies may impact your ability to use some features of our website.

User Rights and Choices

You have the following rights regarding your personal information:

·       Access: You may request access to the personal data we hold about you.

·       Correction: You may request corrections to inaccurate or incomplete data.

·       Deletion: You may request that we delete your personal data, subject to legal exceptions.

·       Objection: You may object to certain data processing activities, such as direct marketing.

·       Cookie Preferences: You may manage your cookie settings through your browser or by using cookie preference tools we provide.

To exercise your rights, please contact us using the information below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

·       Email: Service@nlpmobilerepair.net

·       Mailing Address: 1854 E State Rd. Port Clinton, Ohio 43452

We are committed to addressing your concerns promptly and transparently.